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Changes to Reservations Policy:

Any changes made to a reservation will be subject to a further 6% service fee.

Cancellation and Refund Policy:

Waitaki Wine Tours makes every effort to serve our customers better. If a reservation has to be cancelled, customers will be charged a fee depending on how far from the booked date the cancellation takes place.

  • 30 or more days prior to departure – 10% of total purchase amount
  • 7-29 days prior to departure – 25% of total purchase amount
  • 4-6 days prior to departure – 50% of total purchase amount
  • Within 3 days prior to departure – 100% of total purchase amount
  • Day of departure or no-show – 100% of total purchase amount

Unused features are non-refundable. In addition, there is 6% handling fee added on to the above charges.

The above cancellation policy is Waitaki Wine standard policy. Some tours may have their own cancellation policy listed on the tour page, in that case the tour page cancellation policy will take precedence.